I am just as confused. That's why I made a conscious decision to express myself a little more clearly.
Again: The problem is guaranteed not to be a single problem, but affects all Samsung users, assuming the same conditions. Why do I have the problem on all of the devices mentioned, with the Xcover Pro even on the replacement device. Why does LM 3 work great, but LM 4 doesn't. So, according to the logic, something can only have been changed in the code of LM 4 that does not work with the operating system.
But it annoyed me, and therefore my contribution, that after many contributions Menion himself found the error on his device, but now points out the allegedly non-existent problem with his colleague and apparently no longer investigates the problem.
This is not how I imagine support, especially after it has to be paid annually. An app basically has to run on all devices, especially since Samsung is not an exotic device.
Following the suggestion from freischneider, it might make sense for someone who claims to be able to work with him to send us the device so that we can really test the device under the same conditions. So I'm curious about the result.
In conclusion: I know that troubleshooting is a huge problem and expressly state that the app, at least up to LM 3, is the best navigation software I have used so far. So it's really not about nagging, I don't want to sell my Samsung just to use the new app.