Locus Map - forum

Support => Troubles & Questions => Topic started by: Wole on June 12, 2021, 16:08:19

Title: Locus Map Gold is too dark
Post by: Wole on June 12, 2021, 16:08:19
I use Locus Map pro 3.5 and Locus Map Gold on Samsung XCover pro and Samsung S 10 +.

When the sun is shining, I can't use Locus Map Gold for the display is too dark. On both smartphones I disabled "adaptive brightness".

Locus Map pro 3.5 always runs with max. brightness.

Can anybody help me?
Title: Re: Locus Map Gold is too dark
Post by: Menion on June 14, 2021, 08:13:54
Hi,
you probably use dark mode on the Locus Map 4. Check app settings > Controlling > Display > Dark theme and choose a "Light" theme here. Does it help?
Title: Re: Locus Map Gold is too dark
Post by: Wole on June 14, 2021, 09:49:54
Thank you for the answer. I will try your suggestion. I worked with "System" till today.
Title: Re: Locus Map Gold is too dark
Post by: Wole on June 16, 2021, 10:44:37
Hi Menion,
unfortunately the problem is still there.

There must be somewhere a problem in the software, for Locus Map Pro is running super.

I now decided to deinstall Locus Map and use in future only Locus Map Pro.
Title: Re: Locus Map Gold is too dark
Post by: Menion on June 16, 2021, 11:07:11
Please provide some screenshot of the Locus Map Pro and Locus Map 4 so I may see a problem. Maybe if you use some Xiaomi devices, they use some weird own system how to force a dark mode to apps, so check device settings and try to exclude Locus Map from this weird feature.
Title: Re: Locus Map Gold is too dark
Post by: Wole on June 24, 2021, 15:29:23
Hi Menion,
here two photos on which you can see the problem: LM 3 bright, LM 4 dark.

Fortunately another member has the same problems. See the answer of JackRussel to my post (https://forum.locusmap.eu/index.php?topic=7417.0) in the German forum.

It seems that the problem is on all Samsung devices (I tested S 6, S 8, S 10, S 21 ultra and Xcover pro).

I only can use Locus Map Pro but not the new Version.
Title: Re: Locus Map Gold is too dark
Post by: Menion on July 01, 2021, 22:25:37
Hi Wole
thanks for the screenshots. On the screen with darker LM4, it looks like even a top and bottom system control panels are darker, right? The app can't affect the brightness of these panels!

I'm sorry, but I have absolutely no idea how app may affect brightness of your display  :-\
Title: Re: Locus Map Gold is too dark
Post by: Wole on July 02, 2021, 14:55:53
No, not only the panels are darker but the whole app is darker than LM 3.

If you can't find the reason, I will further use LM 3. Thats great.

Thank you very much for your efforts.
Title: Re: Locus Map Gold is too dark
Post by: JackRussel on July 03, 2021, 23:12:31
On the screen with darker LM4, it looks like even a top and bottom system control panels are darker, right? The app can't affect the brightness of these panels!
Hi Menion,

same Problem here. Samsung S20 FE 5G. LM4 Gold 4.2.1

The whole Display gets darker. Within 20 seconds the Display gets perhaps 20-30 percent darker and the Display is no longer readable.

There are no Difference between automatic Display brightness and manual max. brightness. The Display gets darker.

It seens that LM4 ist the Cause.

Without LM4 : If I cover the light Sensor with my Finger, the Display gets darker. If I take away my Finger, the Display gets bright, up to max brightness. Readable in the Sun.

The same procedure with LM4. If I cover the light Sensor with my Finger, the Display gets darker. If I take away my Finger, the Display gets bright but not to the max brightness. Not readable in the Sun.
The Problem stays if I close LM4. I start other Apps but the Display don`t gets the max. brightness. No difference on manual max. brightness. No Difference after Phone Standby. The Display stays darker.

I have a Workaround. That shows the Problem with LM4.
The Display gets darker with LM4.
Then I take LM4 in Backround (Backround is necessary, close LM4 is not necessary).
Then I take the Phone in Standby. (no Restart necessary)

Immediately I wake up the Phone.
Then I get out LM4 and the Display shows max. brightness. 20-30 sconds and the Display gets darker.

Then I repeat the whole procedure.

Thanks a lot.

P.S.:
I have found a little connection.

All tests with manual max. brightness (automatic off) on my Samsung S7 (same problem) and on my S20.

With LM4 the Display gets darker, like above. In my opinion it seems to be a problem with the read area  (max. brightness), /see the Screenshots.

With LM4 the brightness ist falling down to high brightness (without red area).
But all other apps stay in the red area on max. brightness.

My S7 has a little difference like my S20. With LM4 the Display gets darker.
If I change the App the brightness rises to max. brightness. Without Workaround. After 10-20 seconds the max brightness is reached.. Standalone.

LM3 on my S7 keep max. brightness.
Title: Re: Locus Map Gold is too dark
Post by: JackRussel on July 15, 2021, 16:34:14
Hi Menion,

do you have found the problem or it is impossible to finde the reason for the dark display ?

I have maked another comparison.

Same Smartphone, Samsung S20 FE 5G, LM 4.2.1

Two Photos with the same preferences. f8, 1/160 s shutter speed, ISO 250
A directly comparsion in one Photo

The dark display is mainly visible (or not readable) when the sun shines directly on the display.

I am surprised that more Samsung users do not have these problems.

Samsung S7 with LM3 = no problem
Samsung S7 und S20 with LM4 = problems

Give a sign if you need more comparisons.

Thanks a lot

P.S.: Sorry

Left photo was recorded immediately -> brightness normal
Right Photo after 1 minute -> brightness dark , unreadable in the Sun

Title: Re: Locus Map Gold is too dark
Post by: Wole on July 16, 2021, 19:00:21
Hi Menion,
I am also still interested to know the reason for the problem. I also can't believe, that other Samsung users  don't have these Problems.

The problem must have it's reason in the app for LM 3 works correctly.
Title: Re: Locus Map Gold is too dark
Post by: michaelbechtold on July 16, 2021, 19:47:29
Hi all,
Ihave a S10 and a Tab S6 light. Both do not suffer this problem, neither for LM4 nor LMP.
I could imagine that a mixture of screen timeout settings and energy saving modes may impact the behaviour.
But then why differently for LMP and LM4?
Good luck and cheers
Michael
Title: Re: Locus Map Gold is too dark
Post by: Wole on July 16, 2021, 20:44:01
I have the Problems on S 8, S 10+, XCover pro and S 21 ultra.
Title: Re: Locus Map Gold is too dark
Post by: JackRussel on July 16, 2021, 22:39:14
I could imagine that a mixture of screen timeout settings and energy saving modes may impact the behaviour.
I have also suspected.

But I have switched off all or the most energy saving settings. Shown on this page : https://dontkillmyapp.com/samsung (https://dontkillmyapp.com/samsung)

I have excluded Locus from the optimization.

The next problem ist that my Samsung S7 with Android 8 has other energy saving modes as my S20 with Android 11. I do not understand the relationship.

I am surprised that not all Samsung users are affected. Therefore I will delete Locus and after a new installation I will try a original profil and preferences without my old profil.
Title: Re: Locus Map Gold is too dark
Post by: Wole on July 17, 2021, 15:51:08
Hi all,
Ihave a S10 and a Tab S6 light. Both do not suffer this problem, neither for LM4 nor LMP.
I could imagine that a mixture of screen timeout settings and energy saving modes may impact the behaviour.
But then why differently for LMP and LM4?
Good luck and cheers
Michael

I also own a S 6. So I just installed LM 3 and LM 4. LM 3 okay, LM 4 starts bright and becomes after a few seconds darker. So I say, all Samsungs have a Problem with LM 4.
Title: Re: Locus Map Gold is too dark
Post by: JackRussel on July 18, 2021, 11:53:38
Therefore I will delete Locus and after a new installation I will try a original profil and preferences without my old profil.
No success. Only new and clean LM4 without personal data.

On my Samung I have maked the wipe cache partition and then optimze apps. I tried Always on Display off. "All" energy saving modes off.
No Success.

Where is the difference between LM3 and LM4 ? No idea.
Title: Re: Locus Map Gold is too dark
Post by: Wole on July 18, 2021, 16:16:27
LM 4 has a possibility to switch between dark mode light, system etc.

LM 3 not. Is here the problem?
Title: Re: Locus Map Gold is too dark
Post by: Menion on July 19, 2021, 06:47:00
Hi guys, thanks for testing. It does not make too much sense to me to be true. I also test the app on the S7 and no problem so far. Also, Samsung devices are the most used so there should be a lot more people with this problem.

Does this happen with a completely fresh new install of the LM4? Does a day/night theme (settings in the app "Controlling > Display") have any effect? Aren't you both using any app that should save power or reduce brightness?

Title: Re: Locus Map Gold is too dark
Post by: Wole on July 19, 2021, 09:04:50
At first: I don't believe that JackRussel and I are the only members with this problem.

I tested several Samsungs, all the same problem. The Problem can't be another app. My S 10 +  reseted and installed only LM 4 and LM 3. Result: LM 3 super, LM 4 bad.

With the Dark mode I played, no better result.

The Question: Why not problems with LM 3? If another app would be the reason, why only with LM 4?
Title: Re: Locus Map Gold is too dark
Post by: JackRussel on July 19, 2021, 13:40:43
Does this happen with a completely fresh new install of the LM4? Does a day/night theme (settings in the app "Controlling > Display") have any effect? Aren't you both using any app that should save power or reduce brightness?
Hi Menion,

Complete fresh and new install. See Replay #15.

Theme day/night/daylight/system settings have no effect.

No power saving oder brightness apps are installed.

All power saving preferences in Samsung 20 are disabled.

Thanks a lot. But I don´t understand, that me and wole are all users with problems.

P.S.:

My S20 FE 5G is new, 2 1/2 month old.

I noticed the problem after 14 days, as of purchase.
Title: Re: Locus Map Gold is too dark
Post by: freischneider on July 19, 2021, 15:45:39
Possibly blue light filter.
Title: Re: Locus Map Gold is too dark
Post by: Wole on July 19, 2021, 17:20:55
Possibly blue light filter.
Always deactivated.
Title: Re: Locus Map Gold is too dark
Post by: JackRussel on July 19, 2021, 17:37:31
Possibly blue light filter.
Always deactivated.
In my tests too
Title: Re: Locus Map Gold is too dark
Post by: jonny.blue on July 19, 2021, 21:11:22
Ohh ... I always thought this missing brightness while sunny weather is a problem of my S10.
But today I checked brightness without LM 4 running ... and yes, incredible: my mobile is much more better to read.
Switched LM4 on ... and mobile gets darker after a short while.

Next step is installing 'old' LM pro to see the difference ...
Title: Re: Locus Map Gold is too dark
Post by: Wole on July 20, 2021, 13:44:13
Ohh ... I always thought this missing brightness while sunny weather is a problem of my S10.
But today I checked brightness without LM 4 running ... and yes, incredible: my mobile is much more better to read.
Switched LM4 on ... and mobile gets darker after a short while.

Next step is installing 'old' LM pro to see the difference ...

Hi jonny-blue, welcome in the club. You are number 3, and the rest??
Title: Re: Locus Map Gold is too dark
Post by: Wole on July 21, 2021, 14:12:23
Hi Menion,
here is the next member with the problem: https://forum.locusmap.eu/index.php?topic=7417.msg64482#msg64482

He will not be the last. Most members probably only use LM 4 and don't see the difference to LM 3.
Title: Re: Locus Map Gold is too dark
Post by: jonny.blue on July 22, 2021, 13:48:09
Hi Menion ... maybe it's unbelievable but true. 😳

Now at home I placed my mobil and a (good) digital cam on tripod and took a photo of the same area with exactly the same conditions.

The result is astonishing: LM4 is much more (not only a little bit) darker than old Pro version.

Although I love using LM4 ... my next trip outside is with Pro.😰

I hope you can find a reason ... or a way to detect this problem.
Title: Re: Locus Map Gold is too dark
Post by: Holger on July 22, 2021, 16:44:56
Quote
Also, Samsung devices are the most used so there should be a lot more people with this problem.
Google translate !
That's a very arrogant statement as I find. Not every Locus user is in the forum and not everyone can English. And many just wait.
I also tested Locus 4 - on a Samsung Note9 with Android 10 - and had the same problem. These mistakes and other things allow me to use Locu Map Pro again.
Quote
Does this happen with a completely fresh new install of the LM4?
Yes, Sir!
Quote
Does a day/night theme (settings in the app "Controlling > Display") have any effect? Aren't you both using any app that should save power or reduce brightness?
No, Sir! Between LMPRO and LM4 I have not made a change in the settings.
LMP and LM4 are both excluded from the energy management. And I do not use principle the dark mode, but maximum brightness. It is too stupid to buy an OLED and then reduce brightness and resolution to a TFT.

Reminds me of the big software manufacturers. If one reports to those a problem is always the user guilt! Although the problem occurs after an update and gets away after a backup  >:(.
Title: Re: Locus Map Gold is too dark
Post by: michaelbechtold on July 22, 2021, 20:57:40
Hi all,
today I found time to do some testing:
1) turn brightness to max manually
2) start LMP and LM4 on a S10 and Tab S6 light, both on Android 11
3) go to same area on same map (vector, MF4 (OAM))
4) set screen timeout to 10 mins
5) observe
Both apps show the same behaviour - no dimming before the screen timeout of Android kicks in.
Then there is some dimming, and soon after the screen goes black.
Tap in the dimming phase will bring back full light.
Above was with "Always on" switched off.
6) switch on Locus "Always on"
7) set screen timeout to 15 sec
8) wait - forever (to have screen dim/blacken)
9) switch off Locus "Always on" - dim/blacken after 15 sec.
That's just my 2 Samsung devices - seems there are differences to other experiences.
Cheers
Michael


Title: Re: Locus Map Gold is too dark
Post by: jonny.blue on July 22, 2021, 23:56:57
Quote
today I found time to do some testing

You did the test in the direct full sunlight?
Only then the effect occurs ...
Title: Re: Locus Map Gold is too dark
Post by: michaelbechtold on July 22, 2021, 23:58:38
Was a bit late for that. To emulate sun light, I manually set the brightness to MAX.
I can test tomorrow morning with the real sun ...
Title: Re: Locus Map Gold is too dark
Post by: Wole on July 23, 2021, 07:54:33
Hi Michael,
I didn't quite understand what you were trying to say with your test.

Should the procedure be repeated every time?
Will the brightness be fully maintained during the runtime?

The fact is that LM 3 runs great without any further settings, while LM 4 causes the problems.

Here, in my opinion, Menion is asked to adapt LM 4 in such a way that it also runs without further ado.

One more question: where do you set "Locus always on"?

Thank you for your efforts.
Title: Re: Locus Map Gold is too dark
Post by: jonny.blue on July 23, 2021, 08:47:26
Quote
I can test tomorrow morning with the real sun ...

I'm excited to see if you can reproduce it ... for me it only happens in direct sun light.

And that's unfortunately while walking or biking outside ... 🙄
Title: Re: Locus Map Gold is too dark
Post by: Menion on July 23, 2021, 11:35:54
Hi guys,
thanks for the tests. I'm still surprised that nobody on our official help desk reported this issue (we have there X-times more reported problems than here to be true).

I was able to probably simulate this issue on older SGS7 with Android 8. All other devices (older Huawei, Pixel 2, 5, ...) work without any issue ...

... and I have absolutely! no idea why this may happen. I search the whole code for any place where by accident app should handle with device brightness, but no such place exists. Uff
Title: Re: Locus Map Gold is too dark
Post by: michaelbechtold on July 23, 2021, 14:56:51
@Wole: go to settings, use the search function (top right) and enter the word always. Tap the right hit.
I have this option in my quick settings, BTW.

@all: I reran the tests on S10 and Tab S6 light - same results for both Apps. Darkening only when nearing the Android screen timeout.

Have those who suffer from the issue tried to use "Always on"? On my devices it does override the Android screen timeouts. And when you switch off the screen manually, a double tap brings back Locus.
Title: Locus Map 4 is too dark
Post by: jonny.blue on July 24, 2021, 09:35:42
Today I found an interesting behaviour while testing this problem.

In direct sun system sets brightness to maximum level (I don't know if there is a setting to specify a maximum point but on my system I can choose 100%).

My test situation:
- direct position to sun (only then the problem occurs)
- deactivate adaptive brightness (to change level manualy)

LM Pro:
- react on every level from dark to full brightness

LM4:
- reacts only in the lower area.
My S10 ( don't know if Samsung or Android specific) has a blue slider up to approximately 75% and then it changed to red plus a system warning that battery may drain.
LM4 reacts on the change up to this 75% level. Above this there is no visible change in brightness. It stays on the level of 75%.
While running LM4 in this state the whole system isn't allowed to go over this level.

Maybe there's a permission needed to go above this 'blue' level.

Hope this helps to find a repeatable test scenerio ... and sometime a solution.
Title: Re: Locus Map 4 is too dark
Post by: JackRussel on July 24, 2021, 11:35:44
LM4 reacts on the change up to this 75% level. Above this there is no visible change in brightness. It stays on the level of 75%.
While running LM4 in this state the whole system isn't allowed to go over this level.
Same here.

If I starts LM4, the brightness is for example 100%. Immediately, the brightness count continuously drops below the red level (75% ??). The whole system does not go above this level at this time (75%).

When I put LM4 in the background, the brightness increases independently and continuously to 100%.
This takes about 10 to 20 seconds

I can show that with a brightness meter.
Title: Re: Locus Map Gold is too dark
Post by: freischneider on July 24, 2021, 12:26:08
Maybe something is there:
https://www.technipages.com/prevent-apps-changing-brightness-android
Title: Re: Locus Map Gold is too dark
Post by: jonny.blue on July 24, 2021, 12:40:02
Just to clarify:
the slider can be moved and remains in every position.
But above 75% with LM4 brightness doesn't increase anymore.
Title: Re: Locus Map Gold is too dark
Post by: freischneider on July 24, 2021, 17:25:05
I looked again today. Samsung S8 with LM4. In direct sun I have 100% brightness.
Title: Re: Locus Map Gold is too dark
Post by: jonny.blue on July 24, 2021, 18:10:44
Quote
I have 100% brightness.

How did you measure this?
Title: Re: Locus Map Gold is too dark
Post by: jonny.blue on July 24, 2021, 18:14:40
Just checked my TabS7 ... and there is the issue too. 😰

Didn't detect this earlier because normaly I don't use the tablet in direct sun.
Title: Re: Locus Map Gold is too dark
Post by: michaelbechtold on July 24, 2021, 22:22:52
Hi all, Jonny's description of his test by explicitly moving the brightness slider made me do the same tonight (it is easier to judge brightness if there is no disturbing light around to distort the eyes).
My findings are:
1) indeed with LM4 the brightness increase stops just when reaching the red bar and does not change beyond
2) with LMP, the increase continues into the red range
3) HOWEVER, the ABSOLUTE brightness achieved with LM4 seems the same (if not better) as with LMP. Compare yourselves (images taken with an A52, at the same place, around the same time).

No one question could come: would an Android device really put more energy into screen brightness at 100%, with whatever LM, only because there is sun around? I heavily doubt.

I think we have to be VERY cautious to make sure we compare apples to apples in a reproducible way.

Cheers and have a nice weekend
Michael

PS: I had to scale them down, as the 2 MB restriction for uploads hit ...
Title: Re: Locus Map Gold is too dark
Post by: jonny.blue on July 24, 2021, 23:59:12
Quote
only because there is sun around? I heavily doubt.

... but this is the only constellation where the problem occurs: in direct sun where system itselves scales up to highest brightness.
Title: Re: Locus Map Gold is too dark
Post by: Wole on July 25, 2021, 11:14:53
I think we're getting away from the problem now.

The problem does not occur in the shade, at dusk or at night, but when I use the app during the day and the sun is shining.

Otherwise there are no brightness problems.

Apparently Menion has now recognized the problem, which in my opinion should occur with all Samsung users (see his article).

I hope he can find a solution. In any case, LM 4 cannot be used on Samsung devices.

I used my Blackview 9700 pro yesterday. LM 4 runs great here and does not differ in brightness from LM 3.
Title: Re: Locus Map Gold is too dark
Post by: freischneider on July 25, 2021, 12:09:36
I think we're getting away from the problem now.

The problem does not occur in the shade, at dusk or at night, but when I use the app during the day and the sun is shining.

Otherwise there are no brightness problems.

Apparently Menion has now recognized the problem, which in my opinion should occur with all Samsung users (see his article).

I hope he can find a solution. In any case, LM 4 cannot be used on Samsung devices.

I used my Blackview 9700 pro yesterday. LM 4 runs great here and does not differ in brightness from LM 3.
Thats not really correct. I use LM4 on Samsung S8. I have 100% brightness at sun. Not as described only 75%.
If the problem occurs with you, what have you been in% for a brightness. I'm still thinking about Samsung.
Title: Re: Locus Map Gold is too dark
Post by: michaelbechtold on July 25, 2021, 14:28:51
Agreed, freischneider.
I just reran my test in bright sunlight. No difference of absolute brightness between LM4 and LMP on my S10, regardless of %.
Definitely not all Samsungs suffer from this problem, only some - fortunately.
However, with Menions analysis of code in mind, I would assume there is some weird "optimization" on Samsung Android side that tries to do good, but turns bad in reality. Today, too many things happen under the hood in both, Android and iOS, claiming to "help" users ... but backfire in detail.
Fingers crossed.
Cheers
Michael
Title: Re: Locus Map Gold is too dark
Post by: Holger on July 25, 2021, 17:53:43
Interesting how everyone tests the settings on the device.
Why does you change the settings? If both apps show different results in equal settings, it can not be on the device!
That can not be it! I tried LMPRO and LM4 in parallel and individually. Without changing anything to the device settings. It gets really clear in the car. LMPro is easy to read at any time while driving. But with LM4 hardly a cache can be seen.
Since it has always been tested with the same settings, it can only be LM4.
Title: Re: Locus Map Gold is too dark
Post by: Wole on July 25, 2021, 18:56:16
Hello Freischneider, hello michaelbechtold,
I think you still don't understand the problem. The point is not to measure whether LM 4 has 100 or 75% brightness, but that LM 3 can be read much better in bright sunlight than LM 4 (without changing the settings).

As Holger says, it can only be due to the app, because otherwise the brightness should be identical.

LM 4 is actually unusable in bright sun.

Menion himself has now found that out.

Apparently you only ever compare LM 4. Install both variants and then compare in bright sunlight. LM 4 shows the full bar for the brightness, but is not readable.

In this respect, Holger is absolutely right.

Why are we still discussing here when Menion has recognized the problem and hopefully is looking for a solution.

We can only get ahead with one of these.
Title: Re: Locus Map Gold is too dark
Post by: michaelbechtold on July 25, 2021, 20:01:58
Holger, wole,
the manual brightness settings were an interesting observation that COULD contribute to the issue resp. its understanding. Hence worth evaluating. But that is not the essence of the findings!
Of course the ABSOLUTE, VISUAL brightness is of relevance in practical terms.
And this is what I tested - in darkness, and in bright sun.
No difference in brightness between LM4 and LMP with manual max in the night - nor with max triggered by direct sun!
Hence having a Samsung device does NOT mean that you have this problem.
And as the Locus App code itself for the devices is the same, the difference most probably is in the device dependent libraries - and its inteference of settings, AI, optimization, all this jungle that is hard or near impossible to debug from outside.
Maybe Menion nevertheless has an idea to analyze deeper.
Cheers
Michael
Title: Re: Locus Map Gold is too dark
Post by: freischneider on July 25, 2021, 21:23:05
Jack Russel has written so with him the brightness is not 100%. He is only at 75%

So you have a display 100% and still badly readable? ?

I think it's a Samsung .... as Michael says.
Samsung presents different settings, depending on which app, time, etc. is used.

How do you see the samung settings from: Smart Stay and Adaptive Brightness.
Are these both disabled?
Title: Re: Locus Map Gold is too dark
Post by: michaelbechtold on July 25, 2021, 23:11:57
I just did a bit of Google towards Samsung and brightness.
One advise was to try resetting all SETTINGS (not the whole device!!!) Fromer may still be a pain, but maybe someone can try on an affected phone?
Title: Re: Locus Map Gold is too dark
Post by: Wole on July 26, 2021, 08:04:07
Jack Russel has written so with him the brightness is not 100%. He is only at 75%

So you have a display 100% and still badly readable? ?

I think it's a Samsung .... as Michael says.
Samsung presents different settings, depending on which app, time, etc. is used.

How do you see the samung settings from: Smart Stay and Adaptive Brightness.
Are these both disabled?
Both functions are deactivated.

It may be that the problem lies with the Samsung, but why not with LM 3? This app from the same developer runs perfectly on the Samsung with the same settings.

Another interesting attempt in the living room last night. The sun was shining through the window from behind. I took my Samsung S 21 ultra and opened some apps:
All apps got brighter after opening, only LM 4 got darker. I repeated the experiment several times, always with the same result.

To be honest, I don't really care whether it's just the Samsung or the app. Samsung is not an exotic product that is only used by a few.

I expect a solution from the developer, otherwise I will certainly not extend my subscription, but will continue to work with the old, very good app.
Title: Re: Locus Map Gold is too dark
Post by: JackRussel on July 26, 2021, 10:41:00
Jack Russel has written so with him the brightness is not 100%. He is only at 75%
On both Smartphones (S7, S20) is the brightness 100%. Immediately the brightness drops to 75% within 30 seconds. But I do not know the exact brightness (75%, 65 %, ?). Not readable in the sun, you can see the darkened display in the shade.
The controller is still at 100%.

When I put LM4 in the background, the brightness rises to 100% within 30 sec.

For my tests, all energy-saving modes were deactivated.

Next Test. On my S7, all energy-saving modes are activated. LM3 is on Android 8 preferences App "optimized". LM3 has no problems and stays on max brightness. LM4 on my S7 = problems.

But even in the shade you can see the difference. However, it is not immediately noticeable.
The display is darker, but remains readable.

For my last tour I used LM3  (on my S20). The display remained at 100%. I no longer knew this brightness. Wonderful.
Max. brightness and all is easy readable. The whole time.

In my opinion, the problem has other causes. This is what you should pay attention to.

It is not the one Android version or one Device. Different devices (for me S7 and S20, for Wole different devices) , different Android versions (8 and 11 and perhaps other versions).

The problme is not "one" Android version or "one" Device (for example only Samsung S20).
The problem or context is the difference. And not all devices are affected. Why ?

The next consideration. Samsung will bring a comprehensive update in 2 months. But the S7 or S8 will not get this update. So a Samsung update does not help.

In this different one would have to search (perhaps LM3 to LM4 or what LM4 functions concerns "many" Android versions )
 
I know. That is not easy. Sorry.
Title: Re: Locus Map Gold is too dark
Post by: JackRussel on July 26, 2021, 12:02:27
Interesting how everyone tests the settings on the device.
Why does you change the settings? If both apps show different results in equal settings, it can not be on the device!
That´s correct But it may be a help for Menion to find the reason.
Title: Re: Locus Map Gold is too dark
Post by: JackRussel on July 26, 2021, 12:59:44
Hence having a Samsung device does NOT mean that you have this problem.
And as the Locus App code itself for the devices is the same, the difference most probably is in the device dependent libraries - and its inteference of settings, AI, optimization, all this jungle that is hard or near impossible to debug from outside.
Maybe Menion nevertheless has an idea to analyze deeper.
I do not think so.

Topic same Code : Then the problem should exist with LM4 and LM3.

Topic device dependent libraries :
Then the problem with the devices should change, for example : On S7 max. brightness stays with LM4 and not on my S20 or with Andorid 11 max. brightness stays and not with Android 8.

There are too many different devices libraries are affected. But overall few devices.
Or only few people noticed that LM3 had more brightness. Just like with me.

I initially thought that the poor visibility was normal with LM4.
After LM4 and now with LM3 it is a difference like day and night.
Title: Re: Locus Map Gold is too dark
Post by: Menion on July 26, 2021, 21:39:28
I've spent on this weird issue almost whole day ... and I still have no idea, sorry.

The issue happens to me as well on mentioned SGS7. The nice test is a slider with the brightness that does not react in LM4 in last red segment ... wtf  >:(
Title: Re: Locus Map Gold is too dark
Post by: Wole on July 27, 2021, 08:52:05
Thanks Menion for clarifying once again that the problem is with the Samsung devices.

If you read some posts, you already lose faith in yourself.

Even if I repeat myself, I found the problem with the S 6, S 8, S 10+ and the S 21 ultra, so you can really say that it exists with all Samsung devices.

It would be nice if you could solve the problem, because I want to continue using both LM 4 and my Samsung devices. I also believe that Samsung is not an exotic product, but is used by many users.

Of course, it is astonishing why so few reports are received. Either the users have never used LM 3, so that a direct comparison is missing, or they do not attach particular importance to readability in bright sunlight, but only record the tours.
Title: Re: Locus Map Gold is too dark
Post by: michaelbechtold on July 27, 2021, 11:09:36
Hi Wole,
definitely no need to lose faith, but rather look at the very details of the fact collection.

There is an impressive collection of Samsung MODELS that MAY suffer from the issue (you named them below).
But NOT ALL of the DEVICES of those models suffer the issue!

So, same Samsung model, but different behaviour - with the exact same software (as far we can tell - there is a lot of jungle beneath the surface and the app code of a smartphone).

And we can assume that the issue is not hitting the majority of the devices of those models. Otherwise there would be much more complaints. And believe me, if my Samsungs were affected, I would be loud and clear (Menion knows a bit of that :-)

Up to now, nobody knows what differentiates a device of the same model having the problem from one that does not suffer.

A typical strategy in IT for such situations is to revert to a safe ground. Which here can mean two things:
1) a factory reset: heavy impact to the user (and not yet done yet, if I screened all the thread pages correctly). Only realistic for devices not regularly used. Maybe someone has such.
After restart NOT apply Google recovery of ANY kind. ONLY install LMP and LM4 and then re-test.
2) an Android SETTINGS reset, which should be possible at least in newer Android releases on Samsung devices. To be accurate and take out assumptions as far as possible, backup the SETTINGS in LMP and LM4. Import settings of the other kind to LMP or LM4. Test. Then use the other settings backup for both, LMP and LM4. Test.

After 4 decades in IT and SW trouble shooting I learned to not believe in magic. Not regarding the root causes, nor for the remedy of issues. But that it can be tedious, lenghty, yet SYSTEMATIC work.

Good luck and cheers
Michael
Title: Re: Locus Map Gold is too dark
Post by: JackRussel on July 28, 2021, 00:20:21
Next Test :

I have LM4 installed on a friend's S7. Same problem.
New and clean install. No own profil. Max. manual brightness.

I have disabled most google services on my S20 and S7.
The S7 of my friend has no restrictions, other preferences and other apps.

Now I have 3 Devices with problems (2x Samsung S7 and 1x Samsung S20).
I have tested all Devices with a brigthness meter.

All devices have a different max. brightness.
But all devices have the same dimming. 35% darker than max brightness (34-36%)

There is a reason why many user do not report. It is hardly noticeable under normal conditions.
Only in direct Sunshine is the Display unreadable. But LM4 is a Outdoor app.
Title: Re: Locus Map Gold is too dark
Post by: Wole on July 28, 2021, 08:17:07
Hello Michael Bechthold,
thank you for your post. You are right when you say that it is difficult to identify the problem because there are so many different software combinations.

Nevertheless, in my opinion it is a problem with Samsung and / or LM 4 and occurs with all Samsung devices.

I have for excample bought the Xcover Pro a second time on a trial basis, only installed LM 4 there and the same problem again.

Yesterday evening I borrowed the S 20 from my daughter-in-law and installed LM 4 there. Today at noon I'll test it in the sun. I'll add a little post tonight.

Of course, as JackRussel notes, it is always important that the device is attached to the bike and that the perspective is always the same. Only then can I compare LM 3 and LM 4 and recognize the serious differences.

Once again, when Menion takes his old S 7 out of the blue and has the same problems there, that's very telling.

Only good luck and cheers really doesn't help here. I stick to the fact that a solution has to come from the developer.
Title: Re: Locus Map Gold is too dark
Post by: Menion on July 28, 2021, 08:32:02
Hi guys, the discussion here is not necessary.

As I wrote, I'm well aware of this issue. I've compared all major parts of LM4 and LM Pro that differ and can't find any reason why it should affect screen dim. I've also updated all possible libraries that the app use and still no difference. It has to be some issue on the Samsung (if on all devices or not is not important now), but it has to be somehow connected to anything in the LM4 app ...

So for now, I blame my code, but ...
Title: Re: Locus Map Gold is too dark
Post by: Wole on July 28, 2021, 09:18:45
Hi Menion,
thanks for your clarification. I assume that the problem is really being worked on and will wait and see.
Title: Re: Locus Map Gold is too dark
Post by: jonny.blue on July 28, 2021, 16:54:53
Hi,
maybe the problem has started with introduction of dark/light theme settings (and internal reaction of LM4 according to settings)

In LM3 this doesn't exist ...
Title: Re: Locus Map Gold is too dark
Post by: JackRussel on July 29, 2021, 22:27:27
I have found my old Samsung S5 mini with Andrdoid 6.0.1.

I have made the same tests after factory Reset. But no problems with LM 4.2.1. The brightness stays at 100%.

Maybe it is a help for Menion.

Title: Re: Locus Map Gold is too dark
Post by: michaelbechtold on July 29, 2021, 22:42:39
Very interesting, indeed ...
Did it show the problem BEFORE the factory reset?
Did you backup Locus settings from the one with the issue and use them in the S5 mini?
Are the Android settings the same - as far as this is possible between very different versions?
Cheers
Michael
Title: Re: Locus Map Gold is too dark
Post by: JackRussel on July 30, 2021, 08:36:37
@michaelbechthold

Sorry, no.

The S5 is agonizingly slow and I have forgotten it.

Therefore factory Reset, out of the box, no Android preferences.
Then install LM4 without profil. Also here out of the box and no preferences.

But Wole said that he had also made a factory reset.
Title: Re: Locus Map Gold is too dark
Post by: Wole on July 30, 2021, 10:41:44
But Wole said that he had also made a factory reset.

Several times!!
Title: Re: Locus Map Gold is too dark
Post by: michaelbechtold on July 30, 2021, 11:12:05
Used a virgin Google account to avoid settings and other history being inherited?
Title: Re: Locus Map Gold is too dark
Post by: Wole on July 30, 2021, 12:12:12
Used a virgin Google account to avoid settings and other history being inherited?

No, I used my normal google account.
Title: Re: Locus Map Gold is too dark
Post by: JackRussel on July 30, 2021, 12:34:07
Used a virgin Google account to avoid settings and other history being inherited?
Not virgin, but

my S7 and S20 same Google Account.

S7 of my Friend different Account, my S5 mini different Account to all other.
Title: Re: Locus Map Gold is too dark
Post by: michaelbechtold on July 30, 2021, 13:30:34
Any chance to do a factory reset on the S7 and use a virgin Google account?

There are (at least) 4 dimensions where - from an architectural point of view) the trigger for the problem can come from:
1) device model(s)
2) Android settings
3) Locus settings
4) Locus code
Or a mix of above, to add insult to injury.

What we know so far:
- no smoking gun from #4 (alone, maybe unknown combination effects)
- no smoking gun from #3, but not targeted by testing, as far as I see
- #2 is intransparent to me - what happens in the underground of Android and its settings  when you re-use an existing Google Account after factory reset? I do not know.
- does the device model alone make it? I do not recall all the tests by various people. I.e. is there a model that works for one and does not for another?
Title: Re: Locus Map Gold is too dark
Post by: JackRussel on July 30, 2021, 15:24:04
Any chance to do a factory reset on the S7 and use a virgin Google account?
I have now decided to do a factory reset on my S7. I will report as soon as I have the results.
Title: Re: Locus Map Gold is too dark
Post by: JackRussel on July 30, 2021, 17:58:43
Any chance to do a factory reset on the S7 and use a virgin Google account?

There are (at least) 4 dimensions where - from an architectural point of view) the trigger for the problem can come from:
1) device model(s)
2) Android settings
3) Locus settings
4) Locus code
Or a mix of above, to add insult to injury.
On my S7 I have made a factory Reset. Same problem like Wole.

Before S7 factory reset : Many years no Device reset, Google settings very restrictiv, many apps,
-> Display darkening

After S7 factory reset :
Android 8.0.0 Out of the box,
no Google  settings (all original)
new and clean Play Store Account,
no Android  settings,
no Apps
only Locus 4.3 App no profil, no Locus settings

-> Display darkening (test with brightness meter)

For me there are only 2 reasons :
1.) Locus code
2.) Different Firmware versions

Sorry Menion. I know, it is not easy.

So for now I'll stay with Locus 3.x but LM4 is better.  ;D ;D


Title: Re: Locus Map Gold is too dark
Post by: Wole on August 01, 2021, 09:52:55
At the moment I also only use LM 3. For the pure navigation I don't see any big improvement in LM 4, but I think the web tool is very good and would like to use it in the future.

So I hope Menion can solve the problem.

In this respect it means for me: wait and hope.
Title: Re: Locus Map Gold is too dark
Post by: Wole on August 24, 2021, 07:42:49
Hello Menion,
are you still trying to solve the problem or can it be assumed that the app will not work permanently on Samsung devices?
Title: Re: Locus Map Gold is too dark
Post by: Menion on August 25, 2021, 14:55:21
Hi Wole,
I would like to, but sorry, I see no option even if I see (a very little dim) a problem on my SGS7. I've tried my colleague's S10 device and no problem at all. It is currently an unsolvable problem to me.
Title: Re: Locus Map Gold is too dark
Post by: Wole on August 25, 2021, 15:17:22
Thanks for the answer. I don't believe that other Samsung Users don't have these problems, but I have to accept your decision.
Title: Re: Locus Map Gold is too dark
Post by: freischneider on August 25, 2021, 16:53:41
Wole, you have several devices. Maybe you can parcel Menion one with the problem.
Title: Re: Locus Map Gold is too dark
Post by: Wole on August 25, 2021, 17:18:03
Wole, you have several devices. Maybe you can parcel Menion one with the problem.
Menion knows the problem and own a samsung device with this problem (look to his article from 23.07.). But it seems that he doesn't want to put any more work into problem solving because he doesn't know what to do next. There is no other way to explain his behavior and his response.
Title: Re: Locus Map Gold is too dark
Post by: freischneider on August 25, 2021, 18:02:36
Wole, you have several devices. Maybe you can parcel Menion one with the problem.
Menion knows the problem and own a samsung device with this problem (look to his article from 23.07.). But it seems that he doesn't want to put any more work into problem solving because he doesn't know what to do next. There is no other way to explain his behavior and his response.
that is an incompetent assumption. He's already searched all the code and hasn't found anything. and it's very weak on his device. And it doesn't appear on the colleague's S10. Maybe it's a Samsung problem too.
Title: Re: Locus Map Gold is too dark
Post by: Wole on August 25, 2021, 18:35:45
Incompetend?????????
Title: Re: Locus Map Gold is too dark
Post by: tapio on August 25, 2021, 19:36:13
Well the OS is complex, unfortunate problems, where sometimes you find a solution just because you hear of another dev who struggled with the same and luckily found an answer... or his users... it happens. Unfortunate, but this is reality. And please compare with the big company realities. Google. They never answer, they have no changelogs mostly, I wouldn't ever waste time on reporting them anything. Apple. They give you tools which aren't open to do what you need. You have to need what they offer... and look no further.
Let's keep our eyes and ears open, there is no doubt Asamm does the same.
Title: Re: Locus Map Gold is too dark
Post by: Menion on August 25, 2021, 19:57:41
Doesn't want? Funny ...  :'(
Title: Re: Locus Map Gold is too dark
Post by: arnor on August 25, 2021, 20:25:02
As a Samsung user, I wondered if (also with all answers) this still only concerns the Gold version.  I am a Silver user myself and I have the feeling that I have no problems there.  is that important to know?
Title: Re: Locus Map Gold is too dark
Post by: jonny.blue on August 25, 2021, 23:25:18
Although I have a silver abo (and was one of the early live users of LM4) since 4 weeks I completely switched back to LM pro.
And in this time I did several trips ... and enjoyed a bright display.

I'm really confused about this recent discussion because I really want to switch back to the active developed LM4 ... but only with this problem solved.
Title: Re: Locus Map Gold is too dark
Post by: Wole on August 26, 2021, 08:26:14
I am just as confused. That's why I made a conscious decision to express myself a little more clearly.

Again: The problem is guaranteed not to be a single problem, but affects all Samsung users, assuming the same conditions. Why do I have the problem on all of the devices mentioned, with the Xcover Pro even on the replacement device. Why does LM 3 work great, but LM 4 doesn't. So, according to the logic, something can only have been changed in the code of LM 4 that does not work with the operating system.

But it annoyed me, and therefore my contribution, that after many contributions Menion himself found the error on his device, but now points out the allegedly non-existent problem with his colleague and apparently no longer investigates the problem.

This is not how I imagine support, especially after it has to be paid annually. An app basically has to run on all devices, especially since Samsung is not an exotic device.

Following the suggestion from freischneider, it might make sense for someone who claims to be able to work with him to send us the device so that we can really test the device under the same conditions. So I'm curious about the result.

In conclusion: I know that troubleshooting is a huge problem and expressly state that the app, at least up to LM 3, is the best navigation software I have used so far. So it's really not about nagging, I don't want to sell my Samsung just to use the new app.
Title: Re: Locus Map Gold is too dark
Post by: Menion on August 26, 2021, 19:47:34
There seems to be some misunderstanding or I'm too stupid to understand this cyclic communication.

So again (summary)
- I'm aware that there is a problem with brightness on some (not confirmed on all!) Samsung devices
- I also think that on 90% it is caused by my code in the app
- I have device for test with this problem
- I've spent 10+ hours by searching and testing ... no effect
- I've spent a lot of time comparing Locus Map Pro and Locus Map 4 code that differ and that may have effect ... no discovery
- You may send me any devices you want, you may pay me a million, but I currently DO NOT SEE ANY OTHER OPTION TO TEST, I'm currently out of ideas!
- I'm not stupid enough to let satisfied paying users leave because of any issue in the app, but again, I simply DO NOT SEE ANYTHING TO DO NOW!

Sorry.
Title: Re: Locus Map Gold is too dark
Post by: Wole on August 26, 2021, 20:04:08
Thank you for this Statement, Menion.

So I can only hope that LM 3 can be User the nett years.
Title: Re: Locus Map Gold is too dark
Post by: arnor on August 26, 2021, 20:46:27
Menion's statement is clear to me.  Still, I do see a possible solution unless I'm a moron.

I have a feeling that something is wrong with the cide abortus brightness settings in the software that affects the user settings as set on the smartphone. The solution seems simple to me. Remove all settings from the software regarding brightness (such as whether or not to use dark mode).  Even remove the reference to the device settings. 

The software will then use the user settings on the smartphone. If it still does not work, then I think there is a problem with the smartphone. Is this too simple thought?
Title: Re: Locus Map Gold is too dark
Post by: Menion on August 27, 2021, 10:02:39
In case, the app is in the light mode, it uses exactly identical theme like Locus Map Pro. The only change is a modification of few colors, but nothing more. So you may try to switch the app into a light theme if it has any effect.
Title: Re: Locus Map Gold is too dark
Post by: jonny.blue on August 27, 2021, 17:00:49
Good idea ... I'll check it when sun is coming back (could last a little bit this summer 🙄)
Title: Re: Locus Map Gold is too dark
Post by: jonny.blue on August 31, 2021, 17:17:01
Since the sun was shining today and my vacation is starting, I found some time to test the whole thing in the sunlight.
Unfortunately, the switch to "light" did not help.
Locus Map 4 simply darkens after a while.
Then I had the idea to install an "autobright" app to at least see the brightness values.
After my familiarization and setting up the app, I saw that you can use it to completely regulate the brightness. my hope was that with this app I could bring the brightness to 100% even in sunlight. Unfortunately, even after this app completely took over control of the brightness, lm4 darkened again after a short time. although the brightness is displayed at 100%.
Title: Re: Locus Map Gold is too dark
Post by: Wole on September 01, 2021, 17:55:58
Thank you for your efforts, Jonny.blue. I had already done exactly these tests. I had installed "Light Control" as the app.
Again, this app is unable to force LM 4 to stay light. But it works with other apps.
In one of my previous posts I said that I wanted to test my daughter-in-law's S 20. Here too, LM 4 darkens.

I am annoyed that some USERS say it is only due to my devices. I claim that if everyone were to test under the same conditions, the problem generally exists with LM 4, otherwise it would be absolutely unlikely that only I would have the problem with the S 6, S 8, S 10, S 20 and S 21 and the Xcover pro even twice (because I replaced the device).

However, I accept that Menion cannot understand the error in the app.

I am now sticking to LM 3 and, as I have already said, I will wait and see if there is anything new on this topic.
Title: Re: Locus Map Gold is too dark
Post by: Holger on September 13, 2021, 15:08:07
So that the problem will not forget. Compared twice Note9 with identical setting. Cloned by Backup.
Left LMPro - Right LM4. If possible also identically set. There is a clear gray fog on the LM4.
The device with LM4 is also clearly warmer and the battery faster empty (http://)than that with LMP.
Title: Re: Locus Map Gold is too dark
Post by: Wole on November 27, 2021, 15:00:32
I am currently playing Android 12 on my Samsung S 21 Ultra 5G.

Hopefully it is now possible to use Locus map 4 on the device.

However, due to the position of the sun, real statements will probably only be possible next summer.