Trouble with downloading from Pocket Queries - CA$iF, code: 11105

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Hi guys,

I have used  Locus Pro for  many years on two devices.
a) Samsung Galaxy S5,  Android Version: 6.01
b) ZTE, Model: Z812, Android Version: 5.1

Both devices are running among the same user.

With the Samsung everything works fine.
With the ZTE I have problems with the "upload draft" for geocaches and with downloading Pocket Queries.

I receive the following error message:

a)  Download from Pocket Queries (Geocaching Tools – Load Pocket Queries)
Whoops!
CA$iF, code: 11105


b) Upload draft  (Geocaching Tools – Logs manager -  Upload draft)
authorize (null)


What have I done?
Locus Pro completely uninstalled and after that Locus installed again.

Unfortunately I have received the same error messages again?

Could you help me?

Thank you for your trouble

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supplement:

in the screenshot one can see that my geocaching.com profile is not loaded.

Maybe could be that the error, but  I am not sure.

The question:
how can I load my profile  again? A click on the arrow (right side) and I am asked:
"Log out of service"
No    Logout

A click on "Logout"  should unsubscribe me from geocaching.com. Unfortunately that doesn't work correctly.

[Menion]

Hi,
sorry for trouble. Error 11105 means that the app tries to log in to geocaching.com, but for an unknown reason, it fails.
May you please try to create a bug report right after this error appear? How to do this is wrote here: http://docs.locusmap.eu/doku.php?id=manual:faq:how_to_create_debug_log
Thanks!

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Hi menion,

thank you for the link.

Both errors  have been solved by myself.
The solution: I  have done a complete system reset from my phone and  everything works fine now, Locus included :-)

[Menion]

Hello,
quite a drastic solution. Anyway, it works, fine. Next time (hope it won't), please create a log, if there is any problem with the app, it may help to solve it.
Menion