Locus Map - forum

Support => Troubles & Questions => Topic started by: pix on September 14, 2018, 17:17:02

Title: Trouble with downloading from Pocket Queries - CA$iF, code: 11105
Post by: pix on September 14, 2018, 17:17:02
Hi guys,

I have used  Locus Pro for  many years on two devices.
a) Samsung Galaxy S5,  Android Version: 6.01
b) ZTE, Model: Z812, Android Version: 5.1

Both devices are running among the same user.

With the Samsung everything works fine.
With the ZTE I have problems with the "upload draft" for geocaches and with downloading Pocket Queries.

I receive the following error message:

a)  Download from Pocket Queries (Geocaching Tools – Load Pocket Queries)
Whoops!
CA$iF, code: 11105
(https://s5.postimg.cc/aobl20her/Screenshot_2018-09-13-19-07-50.png) (https://postimg.cc/image/aobl20her/)

b) Upload draft  (Geocaching Tools – Logs manager -  Upload draft)
authorize (null)
(https://s5.postimg.cc/h20o59u0j/Screenshot_2018-09-13-19-07-37.png) (https://postimg.cc/image/h20o59u0j/)

What have I done?
Locus Pro completely uninstalled and after that Locus installed again.

Unfortunately I have received the same error messages again?

Could you help me?

Thank you for your trouble
Title: Re: Trouble with downloading from Pocket Queries - CA$iF, code: 11105
Post by: pix on September 14, 2018, 19:03:54
supplement:

in the screenshot one can see that my geocaching.com profile is not loaded.

Maybe could be that the error, but  I am not sure.

The question:
how can I load my profile  again? A click on the arrow (right side) and I am asked:
"Log out of service"
No    Logout

A click on "Logout"  should unsubscribe me from geocaching.com. Unfortunately that doesn't work correctly.
Title: Re: Trouble with downloading from Pocket Queries - CA$iF, code: 11105
Post by: Menion on September 14, 2018, 21:55:29
Hi,
sorry for trouble. Error 11105 means that the app tries to log in to geocaching.com, but for an unknown reason, it fails.
May you please try to create a bug report right after this error appear? How to do this is wrote here: http://docs.locusmap.eu/doku.php?id=manual:faq:how_to_create_debug_log
Thanks!
Title: Re: Trouble with downloading from Pocket Queries - CA$iF, code: 11105
Post by: pix on September 15, 2018, 20:08:19
Hi menion,

thank you for the link.

Both errors  have been solved by myself.
The solution: I  have done a complete system reset from my phone and  everything works fine now, Locus included :-)
Title: Re: Trouble with downloading from Pocket Queries - CA$iF, code: 11105
Post by: Menion on September 17, 2018, 22:34:25
Hello,
quite a drastic solution. Anyway, it works, fine. Next time (hope it won't), please create a log, if there is any problem with the app, it may help to solve it.
Menion