Google play crashes on payment processing

[lastlich]

Good evening,

I just tried to buy vector maps credit and just after payment Google play crashed (Aplikace Google Play přestala pracovat)
however the transaction was done (i have received a confirmation email) and i can provide the payment ID.

Thank you for your time

//edit: just to clarify I tryied it twice and both times with the same results

[berkley]

So you got your notification email for purchasing credits on vector maps.
Did you receive any credits for vector maps?

[lastlich]

Unfortunately no :-(

[gynta]

Please contact Menion -> mailto:support.locus@asamm.com">support.locus@asamm.com
Tell him this problem and don't forget to write your google-play account email address.
I think he has a satisfactory solution for this situation.  

[lastlich]

Email sent, fingers crossed now I'll just have to wait. Thank you for your help :-)

[Menion]

thanks guys. Support over email in these (payments) cases is best. Hanka will take care of it.

Anyway if you saw "Aplikace Google Play přestala pracovat" then it's a problem, not in Locus. Anyway don't worry. We are always able to return money if there is any problem on our or opposite side ...