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Messages - Petr Janda

#1
Hi JosBTG,

Sorry for the inconvenience, but we will need more information to help you with the issues you are experiencing. Locus Map uses a standard way to access the user's current location from the system, which is known as the location manager. The app utilizes two location managers:

1. The first location manager displays the user's current position on the map. This manager is turned off when the user switches off the display to save energy. When the display is turned back on, the location manager needs to be restarted, and it may take several seconds for the map to identify the user's location accurately.

2. The second location manager is used for route tracking and remains active when the route tracking is used.

The accuracy of your location can be influenced by different factors, such as the quality of the GPS signal, the presence of a SIM card, WiFi... To ensure that your location is accurate, please check the following:

- Make sure that you have installed the latest version of our app.
- Check the status of the location services within the app by tapping the satellite icon in the bottom menu on the main screen. From there, you can view the status of the location services, including accuracy and any errors. The typical horizontal accuracy is around 5m.
- Confirm the location accuracy by using Apple Maps.

Please inform us of the results.