I couldn't post to helpdesk so I write here.
Yesterday I changed a lot of my folders and groups in the app but I forgot to turn off automatic sync. It tried to sync after every little thing I changed.
The problem is, syncing is now crashed. When I try to sync, it stays at 1% (tracks downloading), then the whole app crashes. Resetting the app did not help. Trying just to compute the syncing plan in the advanced settings gives the following error code: "rr$!, code: -1"
Please help, how could I solve this without redoing everything?
I created a track on the web portal, but I can't synchronize on the app. It crashes at the "Groups - data deletion" screen or on "tracks - download in progress" I sent an error report in the description look for lor74cas.
If you start the lock screen while the sync is working (I don't know if it is actually doing something) the next time you unlock it it says "Congratulations, sync done" but it didn't actually sync anything. The track added in lcoud does not appear on the phone.
Last update data:
id: cc4e583f-212c-4ecc-a969-1ffe37d06434
status: 10600
start: 9 Apr, 12:10
end: 9 Apr, 12:12
changesSince: 9 Apr, 07:53
plan:
operation POINT_GROUP, pull: 0, pullDelete: 0, push: 0, pushDelete: 0
operation TRACK_GROUP, pull: 0, pullDelete: 0, push: 0, pushDelete: 0
operation POINT, pull: 0, pullDelete: 0, push: 0, pushDelete: 0
operation TRACK, pull: 1, pullDelete: 0, push: 0, pushDelete: 0 | pull: b2f5e8de-6514-41ce-837b-050e4dca6cd0
rr$!, code: 10601