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Support => Troubles & Questions => Topic started by: Joska on April 12, 2023, 21:48:39

Title: No altitude on Samsung galaxy watch active 3 -> correct watch active 2
Post by: Joska on April 12, 2023, 21:48:39
Hi
I'm using the watch above. Altitude-win or loss is shown correctly, altitude is 0 (null) everytime.
Any hints?
Title: Re: No altitude on Samsung galaxy watch active 3
Post by: Menion on April 13, 2023, 09:20:53
Hi,
do you mean during track recording? All other variables are correct and also on the phone, the values of altitude are also correct?
Title: Re: No altitude on Samsung galaxy watch active 3
Post by: Joska on April 13, 2023, 12:37:16
Hi Menion
You are right, while recording a track, I only see 0 meters for altitude, the other parameters are shown correctly.

I know, my watch is a little bit older, but can't believe, no one has watched this problem before. As I think, calculation of altitude-win needs minimal and maximal altitude, so why this parameter is shown as 0 (null)?

Title: Re: No altitude on Samsung galaxy watch active 3
Post by: Menion on April 14, 2023, 08:05:34
Hi, hmm and on the phone? Do you see all values correctly on the phone?

Watches are not so old, but are based on the "Tizen" system, if am I right. This solution (addon for Gear watches) is no longer developed. Anyway this is really interesting and unfortunately, I have absolutely no idea, why only this value should fail, sorry  :-\
Title: Re: No altitude on Samsung galaxy watch active 3 -> correct watch active 2
Post by: Joska on April 14, 2023, 18:44:50
Ho Menion

You supposed correct, Tizen, screenshot, I put to the opening message. You see, the altitude is shown on dashboard, but not on watch screen.

One more correction, it's not the galaxy watch active 3 ,but active 2, comparable to watch 3 ;-)

Regards, Joska
Title: Re: No altitude on Samsung galaxy watch active 3 -> correct watch active 2
Post by: Joska on April 19, 2023, 17:01:42
Hi Menion

Will there be a chance to fix this minor issue, or is it a final fault?
Title: Re: No altitude on Samsung galaxy watch active 3 -> correct watch active 2
Post by: Joska on April 23, 2023, 20:37:14
Menion?
Title: Re: No altitude on Samsung galaxy watch active 3 -> correct watch active 2
Post by: Menion on April 24, 2023, 09:33:00
Hi Joska,
I'm sorry, this is hard for me to solve. I do not even own a Tizen device anymore, so I'm sorry.
Title: Re: No altitude on Samsung galaxy watch active 3 -> correct watch active 2
Post by: Joska on April 25, 2023, 09:08:08
That's live  :)
So. I will Look for a Garmin or a new SGW
Title: Re: No altitude on Samsung galaxy watch active 3 -> correct watch active 2
Post by: Menion on May 04, 2023, 11:36:40
I've found old Garmin watches and after a while, found an issue in the Locus Map app itself. So it will be fixed in the next Android app release.
Title: Re: No altitude on Samsung galaxy watch active 3 -> correct watch active 2
Post by: Joska on May 20, 2023, 08:35:29
Hi Menion
Good news. I'm astonished, nobody had seen this bug before.
Thank you 4 fixing