Locus Map - forum

Support => Troubles & Questions => Topic started by: UliF on March 17, 2023, 21:22:47

Title: Can't load IGN Online map anymore
Post by: UliF on March 17, 2023, 21:22:47
Hi,
When trying to load the IGN Online map I recieve an Error message: Map isn't ready ET, Code 12591
Screenshot attached
My abonnement of the map is not exhausted.

Any Help?
TX Uli
Title: Re: can't load IGN Online map anymore
Post by: tannenzäpfle on March 18, 2023, 09:40:21
Similar problem here,
to download, I receive "unknown problem with map"

To show I receive enclosed screen


Subscription is still valid

Hartmut

Title: Re: can't load IGN Online map anymore
Post by: Menion on March 20, 2023, 08:55:55
Hi guys,
seems that IGN changed the certificate to access their services that are not natively supported on some Android devices. It needs an updated version of the Locus Map app. Sorry for this.

I'm not sure if I'll be able to publish a new version this week, but there will definitely be a stable Beta version (http://bit.ly/lmVersionsTest) that may be used instead.
Title: Re: can't load IGN Online map anymore
Post by: UliF on March 20, 2023, 17:55:44
In the moment, IGN Online map seem to be OK again. Maybe the problem is already fixed....
Uli
Title: Re: can't load IGN Online map anymore
Post by: Menion on March 21, 2023, 15:22:54
Hi guys,
interesting, we also noticed that there had to be a fix on the IGN service. They probably had incorrectly installed
the certificate previously. @tannenzäpfle , may you please also confirm that it is already fixed? Thanks!
Title: Re: can't load IGN Online map anymore
Post by: tannenzäpfle on March 22, 2023, 07:08:06
Hi,
just tested, it is working now.

Thank you
Hartmut
Title: Re: Can't load IGN Online map anymore
Post by: chichil on March 30, 2023, 09:04:52
Hello,

I still have this problem. Is there a way to fix it?

Thank you.
Title: Re: Can't load IGN Online map anymore
Post by: Menion on March 31, 2023, 15:51:55
Hi
there was an issue on the IGN server. Few days later they made a fix and replaced some weird certificates with the new one. But this still seems not to work correctly on all devices so I have to make a fix directly in the Locus Map.

The version that already should work will be published probably within 2 - 3 weeks.

Meanwhile, you may test Beta version downloadable from here (http://bit.ly/lmVersionsTest).