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Support => Troubles & Questions => Topic started by: zigoingoin on July 25, 2021, 08:14:14

Title: 3.53.1 crashes with custom online maps
Post by: zigoingoin on July 25, 2021, 08:14:14
Hello,

I am a long time user of locus map pro, and to be honest I have been a fan since day one here in Switzerland, suggesting it to all my friends.

This morning I launched the app and saw that it updated to a new version (I think). Unfortunately, it seems like the app crashes as soon as I start to use custom online maps. This is really bad luck for the first day of my vacation...

Is there anything I can do ?

Thanks a lot
Title: Re: 3.53.1 crashes with custom online maps
Post by: freischneider on July 25, 2021, 10:04:03
It is not a good idea to make an update before vacation. Do you still have an old version? Maybe the old version does not overwrite the new ones. In this case, you have to uninstall the new one. And then install the old one.
IMPORTANT: Make a full backup with the backup manager before. Then restore this in the new (old).
If you do not have an old version. I set them 3,49 from December 2020 to Drive.
https://drive.google.com/file/d/1m4eBHYCo2KsIaLhzGYDMWmZgWoq7Oq3x/view?usp=sharing
Title: Re: 3.53.1 crashes with custom online maps
Post by: zigoingoin on July 25, 2021, 12:14:37
Thanks for your answer ! I did not update intentionally, unfortunately.

I will try to do what you suggest.
Title: Re: 3.53.1 crashes with custom online maps
Post by: zigoingoin on July 25, 2021, 12:20:19
This did the truck, thanks.
Is this a known bug of the newer version ?
Title: Re: 3.53.1 crashes with custom online maps
Post by: freischneider on July 25, 2021, 14:07:40
I do not know. Use only LM4. Search in the Helpdesk. And if you do not find anything, then make a ticket with the error. You can set in Playstore with Android asks and then the update makes.

https://help.locusmap.eu/