Locus Map - forum

Development => Other features => Manual & Help desk system => Topic started by: Menion on November 18, 2014, 20:24:26

Title: Let's make help.locusmap.eu - perfect
Post by: Menion on November 18, 2014, 20:24:26
Topic for those, interested in using new 3.x version of Help desk system on help.locusmap.eu

There is few old issues, few new issues. When we will "bombard" developers with feedback, I¨m sure, they will fix it. So I wants to collects issues and feedback here, so you don't have to search where to votes and so on.

Existing topics:
Title: Re: Let's make help.locusmap.eu - perfect
Post by: ulmus on November 19, 2014, 10:11:16
No problem. You got it.

But... i like to be up-to-date and i have to follow: forum.locusmap.eu, help.locusmap.eu and beta group on google+
Is there something else?

p.s. verification pictures on forum are awful, i have to refresh few times to read letters, make tough equation and answer United States :)
Title: Re: Let's make help.locusmap.eu - perfect
Post by: gynta on November 19, 2014, 14:11:52
Quote from: menion on November 18, 2014, 20:24:26
- timeout on server (long time till server respond)

hmm..
I have for some time problems with http://forum.locusmap.eu/ too (i told you few days ago about slow connect)
How can i verify/test ? with onboard.- or other tools.
(browser cache empty - using different browsers - using different devices at home and office)
Title: Re: Let's make help.locusmap.eu - perfect
Post by: Christian on November 20, 2014, 17:19:05
If you go to help.locusmap.eu with a handheld device and deactivated cookies you are asked after loading the whole website "would you go to the mobile version of this website?" . If press 'ok' the loading of the mobile version fails due to deactivated cookies and the game is starting again....
So i expect that the website identifys the device and loads automatically the right version. Even w/o cookies.
No magic ;)
Title: Re: Let's make help.locusmap.eu - perfect
Post by: Menion on November 20, 2014, 20:27:37
@gynta: we all have these problems ... https://community.useresponse.com/topic/often-500-server-error-on-new-3-1
Title: Re: Let's make help.locusmap.eu - perfect
Post by: Menion on November 23, 2014, 11:31:53
I know, sorry. We are working on a solution. During next week, it has to be fixed, I'll do best for it
Title: Re: Let's make help.locusmap.eu - perfect
Post by: gynta on November 23, 2014, 11:50:56
Quote from: menion on November 20, 2014, 20:27:37
@gynta: we all have these problems ... https://community.useresponse.com/topic/often-500-server-error-on-new-3-1
sorry, but  there was a misunderstanding.
I talk about forum.
Quote from: gynta on November 19, 2014, 14:11:52
I have for some time problems with ...forum.locusmap.eu too
think there is a small problem on locusmap.eu generally. talked with you already in october
(http://s4.postimg.org/4s027wx2x/2014_11_19_214238.jpg) (http://postimg.org/image/4s027wx2x/)

And i want to ask:
QuoteHow can i verify/test ? with onboard.- or other tools
Title: Re: Let's make help.locusmap.eu - perfect
Post by: Menion on November 25, 2014, 09:45:47
ah forum. ...

During yesterday night, I have moved completely all pages of *.locusmap.eu to our own web server, so when there will be any problems, it should be now a lot easier to test it and hope also fix it.

So if such problem occur again, let me know exact time when this happen and I may check logs on our server.
Title: Re: Let's make help.locusmap.eu - perfect
Post by: gynta on November 25, 2014, 20:03:20
reply from bin...
Quote from: menion on November 25, 2014, 18:51:12
so, better? :)

yep
much(!) better now. (after one look)
also help.locusmap.eu without timeout - but with bugs ;o) - you know...