Locus Map - forum

Support => Troubles & Questions => Topic started by: lkpp1 on August 24, 2012, 20:55:16

Title: Locus does not start any more
Post by: lkpp1 on August 24, 2012, 20:55:16
hello, the programm refuses starting. it stays on the startscreen with starting "initialisierung onlinekarten kartenelemente" and after a few secends it breaks down. help pls, i need the program
Title: Re: Lokus does not start any more
Post by: berkley on August 25, 2012, 09:49:59
Hi,

have you already tried re-installing Locus and rebooting your device?

Cheers
Title: Re: Lokus does not start any more
Post by: Menion on August 25, 2012, 11:21:24
best way ho to report some issue like this, is sending me an short "Simple log" report with crash (more details here http://docs.locusmap.eu/doku.php/manual ... simple_log (http://docs.locusmap.eu/doku.php/manual:how_to:error_reporting#simple_log))
Title: Re: Lokus does not start any more
Post by: lkpp1 on August 25, 2012, 13:25:06
after reinstallation it works again, thx. i was wondering if i have to pay ones more, therefor was unsure to try it.
@menion, lokus brings up a crash report and i was sendig it twice directliy from lokus... i thought, you would see that?
but thx so far.
Title: Re: Lokus does not start any more
Post by: Menion on August 25, 2012, 14:07:34
these reports are sending on Google Play consele, but to be true, I don't use it a lot. There is absolutely no back reaction to reporters, I have no info why this happen etc. Because exists chance to directly chat with user that have problem (on GetSatisfaction, here on forum, or by email) I prefer this, not these reports