Locus Map - forum

Support => Troubles & Questions => Topic started by: arnor on September 19, 2026, 16:45:06

Title: Backup to Dropbox not working
Post by: arnor on September 19, 2026, 16:45:06
For the past six months, I have been experiencing issues backing up to Dropbox (a feature that previously worked perfectly). Due to various circumstances, I haven't used Locus much recently, though I did perform manual backups during that time. Now that a new version 4.36 has been released, I hoped the Dropbox backup function would start working again. Unfortunately, that wasn't the case; an "Oops" message appeared (see attachment). Is there a solution?(https://uploads.tapatalk-cdn.com/20260919/81ae5147980c66f748a7589d47019bd8.jpg)
Title: Re: Backup to Dropbox not working
Post by: Menion on September 24, 2026, 10:20:36
Hi,
nasty-looking error, sorry. Please try to log out (three-dot top menu) and log in again. Does it help?
Title: Re: Backup to Dropbox not working
Post by: arnor on September 25, 2026, 12:11:37
Unfortunately, logging out and logging back in did not help. The same error message appears.
Title: Re: Backup to Dropbox not working
Post by: Menion on September 26, 2026, 09:46:48
Hi Arnor,
interesting. I'm unable to simulate this problem. What happens when you re-login? Do you see a Dropbox screen that requests a login or does it return immediately to the Locus Map app?
Title: Re: Backup to Dropbox not working
Post by: arnor on September 26, 2026, 12:35:47
Hi Menion

After logging back in, I end up on the screen shown here (name, photo, and email obscured).(https://uploads.tapatalk-cdn.com/20260926/690bdf118cac68d08d49d9dddaf77424.jpg)
Title: Re: Backup to Dropbox not working
Post by: Menion on October 01, 2026, 10:13:15
We probably talk about the different re-logins. The first screenshot in the initial post was a screen with the "Dropbox" page. Here, on this page, tap the three dots and choose Logout, and, later, "Login" button at the bottom that appears when you are logged out.
Title: Re: Backup to Dropbox not working
Post by: arnor on October 01, 2026, 15:47:27
Hello Menion ,

Ah, indeed, a different login and .....it is working now. Thank you very much.