Locus Map - forum

Support => Troubles & Questions => Topic started by: Chuck78 on June 22, 2025, 16:40:05

Title: Seeing ads, yet my Gold subscription was charged 3 weeks ago
Post by: Chuck78 on June 22, 2025, 16:40:05
Is anyone else having this problem? I just opened my app this morning, luckily I wasn't really needing to use it on any outdoor adventures, and I see ads across the top yet I have been a gold subscription member since the new Locus Map for version came out and replaced Locus Map Pro.

My subscription fee was charged on June 4th, I checked my bank account even to verify. Google Play Store also shows this is verified subscription paid.

I just updated the app, same thing still, ad banner.
Title: Re: Seeing ads, yet my Gold subscription was charged 3 weeks ago
Post by: freischneider on June 22, 2025, 16:44:45
Are you logged into the Locus Store with the account wodu booked Gold. ?. Maybe log out and log in again.
Title: Re: Seeing ads, yet my Gold subscription was charged 3 weeks ago
Post by: Menion on June 23, 2025, 07:45:18
Yes, verify your login please in the app main menu.

I may confirm that account chuck.lam***@gmail.com has a valid Gold active till 4. 6. 2026!
Title: Re: Seeing ads, yet my Gold subscription was charged 3 weeks ago
Post by: Chuck78 on June 27, 2025, 04:09:52
That fixed it, I had to log out of the store through the app Maps section, and log back in, and the ad banner disappeared. I have never had this problem and I have been using this app for a very long time probably 10 years or perhaps a few more than that.
Thank you for the assistance. I will be using it heavily the next 3 days.