Locus Map - forum

Support => Troubles & Questions => Topic started by: arnor on December 17, 2022, 12:47:51

Title: Automatic backup paused
Post by: arnor on December 17, 2022, 12:47:51
The daily automatic backup has been paused for about 2 weeks.  See screenshot.  If I click on the green arrow, the backup will continue.  I have already reset the backup but the result remains the same.  (Is it possible to influence the time of the backup?)(https://uploads.tapatalk-cdn.com/20221217/589d2a2ef77c97673dfcf85d89966e9b.jpg)
Title: Re: Automatic backup paused
Post by: Menion on December 19, 2022, 08:23:49
Hi,
I've also noticed the same problem a few days ago. The time of the backup is chosen automatically by the system based on the device's activity, so the app does not have a direct influence here. Anyway, if the upload fails, there is no automatic attempt to repeat, so this is most probably a problem. I'll look at it later.
Title: Re: Automatic backup paused
Post by: Graf Geo on December 21, 2022, 14:30:35
Since the last update (4.13.1), the automatic backup no longer works. Backup is not created.

The manual backup (option 1: "Back up all") does not work. The orange message "Process unsuccessfull" appears.

Only the manual backup (option 2: "Back up settings only") works.

Currently, there is no possibility to create a complete backup. This is bad.
Title: Re: Automatic backup paused
Post by: arnor on December 21, 2022, 16:20:53
Strange.  It appears to me that since 4.13.1 the automatic backup works again;  even without a break.
Title: Re: Automatic backup paused
Post by: balloni55 on December 21, 2022, 17:18:55
Hello menion
for me last backup with upload work on 18.12.although I have set to once a day.
Now i´ve noticed that my free memory becomes less and less

now i found 3 backup.temp files with different sice

EDIT
after i´ve deleted the three tem files next auto backup (700Mb) worked and also upload to GD 

backup.jpg

Title: Re: Automatic backup paused
Post by: Viajero Perdido on December 23, 2022, 18:41:09
I have the same problem as Graf Geo mentioned in #2 above.  This is on my Android 9 phone where Locus/backup is under Android/data/...  I don't do cloud backup (but would, if I could use Proton).
Title: Re: Automatic backup paused
Post by: Menion on December 23, 2022, 19:55:35
I'm really sorry. What happens with the latest two app versions is just because of my quick and incorrectly tested backup of routing profiles. I'll publish one more version during the next few days. Hopefully the last one for some time ...

Sorry  :-X
Title: Re: Automatic backup paused
Post by: Viajero Perdido on December 23, 2022, 21:23:33
No worries.  I think of Cloud Sync as my primary backup, and that works so well, I rarely care about "backup".  :)
Title: Re: Automatic backup paused
Post by: Graf Geo on December 24, 2022, 14:49:26
With the latest update to 4.13.2, the manual backup works again. And without rd5 files.
Thank you and Merry Christmas!
Title: Re: Automatic backup paused
Post by: JohnCNA on January 02, 2023, 17:49:53
I'm having an issue with auto backup getting 'paused' EVERY time. I suspect it is an issue with my phone versus Locus but who knows?

Locus shows my backups paused at 5:58 AM every single time. When I unpause it goes through right away.

I'm wondering if my phone won't allow it to run in the background or something. I have my phone set to auto go to Do Not Disturb from 11:00 PM to 5:00 AM each day. But the backup pauses every day at 5:58. Seems like a suspicious coincidence.

Locus 4.13.2. Samsung S22+, Android 13, OneUI 5.0. I've checked a bunch of settings but haven't been able to rectify this issue.

Any ideas?
Title: Re: Automatic backup paused
Post by: eligrt on January 03, 2023, 10:09:40
same issue here.
for the last few weeks, automatic back up (which i set oevery 2 days to "Dropbox") is stopped in the middle.
manual "resume" works ok.

S22 Ultra | Android 13 (one UI v5.0) | Locus version 4.13.2
Title: Re: Automatic backup paused
Post by: eligrt on January 15, 2023, 12:08:00
are there any updates regarding this issue?
any estimation if/when will be resolved?  :-\
Title: Re: Automatic backup paused
Post by: michaelbechtold on January 15, 2023, 12:39:02
Have you tried the latest Beta from Google Drive (look at Menion posts for the link) ?
Title: Re: Automatic backup paused
Post by: eligrt on January 17, 2023, 09:00:33
checking.... (testing...)
will update
Title: Re: Automatic backup paused
Post by: eligrt on January 18, 2023, 14:23:39
Apparently, still not working 😕
20230118_152012.jpg
Title: Re: Automatic backup paused
Post by: JohnCNA on January 18, 2023, 16:29:17
I was having the same issue but suspected it might have been a phone setting instead of Locus.

I recently changed the setting for the Locus app 'battery' setting to 'unrestricted'. So far, the last two auto-backups have completed successfully. /fingers crossed. 😉

Title: Re: Automatic backup paused
Post by: JohnCNA on January 19, 2023, 16:10:34
Locus 4.14.0. Samsung S22+, Android 13, OneUI 5.0.

I believe I have cured this issue on my Samsung phone and tablet. In the phone Settings/Apps dialog I have changed the 'battery' setting for Locus from the default 'Optimized' setting to 'Unrestricted'. My auto backups have successfully gone through without pausing since then.
Title: Re: Automatic backup paused
Post by: eligrt on January 24, 2023, 07:44:28
update:
the Beta version didn't solve the problem
also the updated version which is available in GooglePlay.
BUT,
i followed the 'battery' tip (setting to 'unrestricted') and seems like issue is solved.
the last 2 backups completed as expected  8)

crossing fingers...
Title: Re: Automatic backup paused
Post by: Menion on January 25, 2023, 12:34:47
Thanks for the tip. Seems the "Battery optimization" starting to cause more and more troubles with the latest Android & tools we use, damn.