Author Topic: Let's make help.locusmap.eu - perfect  (Read 1692 times)

Offline menion

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Let's make help.locusmap.eu - perfect
« on: November 18, 2014, 20:24:26 »
Topic for those, interested in using new 3.x version of Help desk system on help.locusmap.eu

There is few old issues, few new issues. When we will "bombard" developers with feedback, I¨m sure, they will fix it. So I wants to collects issues and feedback here, so you don't have to search where to votes and so on.

Existing topics:
« Last Edit: November 24, 2014, 21:21:52 by gynta »
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Offline ulmus

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Re: Let's make help.locusmap.eu - perfect
« Reply #1 on: November 19, 2014, 10:11:16 »
No problem. You got it.

But... i like to be up-to-date and i have to follow: forum.locusmap.eu, help.locusmap.eu and beta group on google+
Is there something else?

p.s. verification pictures on forum are awful, i have to refresh few times to read letters, make tough equation and answer United States :)
 

Offline gynta

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Re: Let's make help.locusmap.eu - perfect
« Reply #2 on: November 19, 2014, 14:11:52 »
- timeout on server (long time till server respond)

hmm..
I have for some time problems with http://forum.locusmap.eu/ too (i told you few days ago about slow connect)
How can i verify/test ? with onboard.- or other tools.
(browser cache empty - using different browsers - using different devices at home and office)

Offline Christian

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Re: Let's make help.locusmap.eu - perfect
« Reply #3 on: November 20, 2014, 17:19:05 »
If you go to help.locusmap.eu with a handheld device and deactivated cookies you are asked after loading the whole website "would you go to the mobile version of this website?" . If press 'ok' the loading of the mobile version fails due to deactivated cookies and the game is starting again....
So i expect that the website identifys the device and loads automatically the right version. Even w/o cookies.
No magic ;)
 

Offline menion

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Re: Let's make help.locusmap.eu - perfect
« Reply #4 on: November 20, 2014, 20:27:37 »
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Offline menion

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Re: Let's make help.locusmap.eu - perfect
« Reply #5 on: November 23, 2014, 11:31:53 »
I know, sorry. We are working on a solution. During next week, it has to be fixed, I'll do best for it
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Offline gynta

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Re: Let's make help.locusmap.eu - perfect
« Reply #6 on: November 23, 2014, 11:50:56 »
@gynta: we all have these problems ... https://community.useresponse.com/topic/often-500-server-error-on-new-3-1
sorry, but  there was a misunderstanding.
I talk about forum.
I have for some time problems with ...forum.locusmap.eu too
think there is a small problem on locusmap.eu generally. talked with you already in october


And i want to ask:
Quote
How can i verify/test ? with onboard.- or other tools

Offline menion

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Re: Let's make help.locusmap.eu - perfect
« Reply #7 on: November 25, 2014, 09:45:47 »
ah forum. ...

During yesterday night, I have moved completely all pages of *.locusmap.eu to our own web server, so when there will be any problems, it should be now a lot easier to test it and hope also fix it.

So if such problem occur again, let me know exact time when this happen and I may check logs on our server.
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Offline gynta

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Re: Let's make help.locusmap.eu - perfect
« Reply #8 on: November 25, 2014, 20:03:20 »
reply from bin...
so, better? :)

yep
much(!) better now. (after one look)
also help.locusmap.eu without timeout - but with bugs ;o) - you know...